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Who is heypack?
Heypack is a professional package supplier to cosmetic ,skin care ,face care ,body care , bath & hair，make up. clean & wash beauty ,care spa ,natural products and fragrance industry.
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Can you help me to find the product which I cann't find on your website?
Definitely yes,Heypack team are very pleased to develop specially package with you , we will work with you to find satisfied product.
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Can I get some sample before place order and how long for a sample?
Yes, and sample are always free, Delivery time 1-3 days,If customtomized samples, Cost are various according to your art work. 7-15 days for pre-production sample
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Can you label or decorate the pacakge?
Yes, we can. We could offer various printing ways: the screen printing, hot stamping, offset printing, labeling and etc.
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How long can i expect to receive my goods after i place order?
Our production time are always 20-25days after pre-production sample confirmation.
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What's your packing method?
Heypack provide standard export carton packing to make sure safety delivery. We also accept the special packing method according to customer's design.
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How do you ship the finished products?
Heypack could provide any kinds shipping way for customer . By sea By Plane with FCL or LCL.and By counters: TNT/ DHL/ FEDEX/ UPS.etc
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The way of payment?
We accept payment as the following,30% T/T deposit, 70% balance before delivery 30% T/T deposit, the balance L/C 100% TT in advance,Western Union/ Paypal for small amount payment.
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How do you control the quality?
We will make samples before mass production and test them ,after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
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